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To: Rt Hon Stephen Crabb
Make it policy that all personal independence payment assessments are recorded on camera
Videotape all personal independence payment assessments by Atos healthcare and Capita. Make the recordings avaliable during the mandatory reconsideration and tribunal appeals so there is a record that accurately reflects what happened at the assessment.
Why is this important?
At the present time all personal independence payment assessments are done with a representative from Atos and Capita and the claimant. The claimant can take someone to be an advocate for them but many people report that the assessor has lied on the form that they send to the DWP. E.g the claimant made adequate eye contact or did not appear anxious, when it was clearly evident that that was not the case. People can record the assessments but only if they have a device that can record two tapes at the same time so both parties can have a recording. These devices are difficult to get hold of and the claimant is not allowed to use any smartphones, Video recorders, go pro camera or a digital recorder. This is unfair. There should be an accurate video recording of each assessment.
