50 signatures reached
To: Ian Duncan Smith
Universal Credit - stop national rollout
Carry out more testing and use real, extensive client experience to sort out problems before extending the geographical area or to families.
Why is this important?
Because this is an experiment and there is no proof that it is working in the very limited way it is being operated in pilot areas at present. The IT systems on which it relies are not ready or fit for purpose. Yet it is to be extended nationally next year. DWP staff, poorly trained, are already stretched beyond the point where they can deliver an efficient and humane service. And it is about the finances of the poorest, most vulnerable and least resilient people in our society.