Skip to main content

To: Bedfordshire Clinical Commissioning Group

Save Putnoe Walk In Centre in Bedford

Dear Friends,

Have you seen the recent statement from the Bedford Clinical Commissioning Group?

17 September 2018 - Statement on Putnoe Walk in Centre

Following consultation with residents, Bedfordshire Clinical Commissioning Group and Partners at Putnoe Medical Centre have agreed a new two year contract to continue to deliver walk in services north of the river.

Alan Streets, Accountable Officer of Bedfordshire Clinical Commissioning Group said:

"The public consultation showed resoundingly that residents in Bedford want to retain a walk in service in the north of the borough. We have listened and have agreed a new contract, which means that walk in services will continue to be delivered at Putnoe Medical Centre and run in tandem with the new Urgent Treatment Centre on the south wing of Bedford Hospital. We know that this will be welcome news to those who have campaigned to retain services and engage with us around the future of urgent care services in Bedfordshire."

While the walk in service will be retained at Putnoe Medical Centre, the new contract will see a change in weekday hours. With the service running from 8am – 2pm Monday – Friday. Weekend hours will remain unchanged, operating from 8am – 5pm.

This change in time is as a result of capacity issues at Putnoe Medical Centre, which has recently taken on more than 4,000 patients from recently closed practices.

In addition to Putnoe, walk in and pre-bookable appointments will also be available from 11am – 11pm at the
Urgent Treatment Centre at Bedford Hospital. Through the Extended Access programme, more than 500
appointments being made available in Bedford each week, and can be booked via NHS 111 and GP surgeries.
The new hours for Putnoe walk-in Centre will begin on 1 October 2018.

For more information contact [email protected] or 01525 624440


This is fantastic news for all of us who have campaigned to keep a walk in centre in the north of Bedford. Thank you for your support these long months while we waited for the BCCG to see sense.

Jacqui Liveston

Save Putnoe Walk In Centre in Bedford

Please do not close down Putnoe Walk in Centre in Bedford.

Why is this important?

This is an essential service for the people of Bedford. The future of a "popular and busy" walk-in centre is "under threat", patients have been warned. The current contract, awarded to the Putnoe Medical Centre in Bedford, runs out on 31 March.

This comes at a time where there is much publicised strain on A&E services and when Bedford Hospital recently made the following statement:

Like many other hospitals, including our neighbouring Trusts, Bedford Hospital is still extremely busy. We ask all patients attending the hospital to bear with us as we prioritise those people who are clinically unwell; and we ask the public to support us by only attending hospital if seriously unwell. Alternatives to attending hospitals are to contact NHS 111, visit your GP, pharmacist or local walk-in centre."

How can it make sense to close this centre when it is such an obvious necessity? Not just for the people of Bedford, but to ease the load on our local hospital.

I have used the centre myself the evening before I went on holiday. I had no time to make a GP appointment and, had the centre not been open, the only other option would have been to visit A&E which we are being told time and time again not to do due to the stresses on the service.

Others have stated how it's helped their peace of mind with their children's health to be able to speak to someone quickly.

We plead with the Bedfordshire Clinical Commissioning Group to reconsider this drastic action.

Bedford, Bedfordshire

Maps © Stamen; Data © OSM and contributors, ODbL


Reasons for signing

  • Essential service. Would have used A&E unnecessarily but used this excellent service instead.
  • This place got me rapid treatment for Lyme disease whereas my doctors were useless
  • I signed because I live near by and soon wanted to change to this medical centre, then I hear about plans to close it down.


2018-01-26 10:16:50 +0000

Petition is successful with 5,750 signatures

2018-01-23 14:39:15 +0000

Over 5000 signatures and people are still signing! This clearly shows how important the walk in centre is to the people of Bedford.

I, along with a few others, will be attending the meeting of the CCG on Thursday afternoon at King's House, 245 Ampthill Road and presenting the petition to them then.
Myself and our local Goldington Councillor Anthony Forth will be discussing the outcome on Three Counties Radio on Friday morning around 08:00.

2018-01-19 11:52:16 +0000

5,000 signatures reached

2018-01-12 08:42:26 +0000

Thank you so much for signing this petition which will show the CCG how important healthcare in Bedford is to its citizens.

There will be some action on 20th January at 12pm to:-

1. Demonstrate our support for NHS staff and our hospitals through the #NHSCrisis - coordinated gatherings outside each of the hospitals, same day, same time. Positive banners - honk if you love #ourNHS, that kind of thing.
2. Hand out leaflets outlining the dangers of the STPs and ACOs
3. Collect videos of personal experiences from local people - good and bad.

We’d love a great turn out in Bedford and representatives from all walks of life are welcome. The location is to be confirmed. It will be close to the hospital.

Please comment on the following Facebook post if you are interested in supporting us in any capacity :

2018-01-08 12:30:05 +0000

Over 3000 signatures!

I was invited onto Andy Collins show on BBC 3CR this morning, you can hear it about 08:20 (just after the discussion about New Zealand and an ad about schools).

I'm hoping that it got the word out a bit further about the petition.

2018-01-06 14:22:21 +0000

Over 2500 signatures in just over a day. That’s fantastic! Please keep the momentum going and share everywhere you can think of.

We need to show the BCCG how much the walk in centre, in its current location, with its breadth of services means to us. Thank you for your support for this essential service.

2018-01-05 16:50:02 +0000

1,000 signatures reached

2018-01-05 13:39:32 +0000

500 signatures reached

2018-01-05 10:40:32 +0000

The next meeting of the Governing Body to take place in public will be held on Thursday 25 January 2018 between 14.00-16.30.

Venue: King's House
245 Ampthill Road, Bedford, MK42 9AZ

If you would like to attend the meeting, please contact :

[email protected] (or phone 01525 624252 to confirm your place and to let them know if you require any reasonable adjustments to be able to attend the meeting.

Should you have a question or questions unrelated to items on the agenda, please direct to [email protected].

2018-01-05 10:13:28 +0000

100 signatures reached

2018-01-05 09:40:47 +0000

50 signatures reached

2018-01-05 09:23:52 +0000

25 signatures reached

2018-01-05 09:11:49 +0000

10 signatures reached