To: Department of Transport

Force Uber technologies operating in the UK to communicate by email and NOT there App

Photo by Priscilla Du Preez 🇨🇦 on Unsplash

Communicate via email instead of on the Uber App where they conveniently delete the Threads. Uber's whole complaints set up seems to hinder rather than help.

Why is this important?

Uber make the complaints process a complete nightmare and make what should be a straightforward process unbelievably difficult if not impossible.