To: Gareth Thomas MP
Make Royal Mail deliver
Deal with the apalling service of Royal Mail in certain parts of the country, most notably, Croydon.
Why is this important?
People rely on Royal Mail for important items as well as mail order items, many of which are time sensitive. We are in Greater London and yet we have had no deliveries from Royal Mail for almost two weeks. This is by no means the first time this has happened.
The complaints platform, by telephone or email produces, at best, a lame apology, but no action. This is just wrong, and should not be tolerated, either by Royal Mail customers or our political representatives.
I can't think of any other business that would get away with charging for a service that they consistently fail to deliver, and facing no consequences. It is a form of fraud.
We are being taken for fools and something needs to be done.
The complaints platform, by telephone or email produces, at best, a lame apology, but no action. This is just wrong, and should not be tolerated, either by Royal Mail customers or our political representatives.
I can't think of any other business that would get away with charging for a service that they consistently fail to deliver, and facing no consequences. It is a form of fraud.
We are being taken for fools and something needs to be done.
