100 signatures reached
To: Amber Valley Borough Council
OBJECT TO CLOSING AMBER VALLEY TOWN CENTRE BUREAU’S

Don't Close Amber Valley Town Centre Bureau's
Why is this important?
We the undersigned object to the proposed closure of the Town Centre Bureau’s in Alfreton, Belper and Heanor.
The Council operates 4 Town Centre Offices in Alfreton,
Belper, Heanor and Ripley. The offices handle payments made over the counter bycash, cheque, credit card and debit card and enquiries relating to services provided by the Council. The offices are open 5 days per week (9am to 4.30pm) but the offices in Alfreton, Belper and Heanor close at lunchtime on a Wednesday. The Council issues Council Tax accounts with a total value of £60 million per annum, Business Rate accounts with a value of £30 million per annum and Sundry Debtors with a value of £3 million per annum giving a total of £93 million per annum. Of this total the Town Centre offices collect £4.4 million in cash payments which represents 4.7% of the total collectable. 94% of the cash paid is for Council Tax.
In total £4,282,493 is paid in to these offices by 6,316 residents.
This service is vital to both maximise the council Tax collected and also to allow those who do not have access to internet or bank accounts to make payments.
The Town Centre Offices in Alfreton, Belper and Ripley also handle general
enquiries from the public and scan in and send electronically documents used forHousing Benefit and Council Tax Support applications.
Closing the offices risks a reduction in council tax collected and also withdraws a service that some of our most vulnerable residents rely on.
The Council operates 4 Town Centre Offices in Alfreton,
Belper, Heanor and Ripley. The offices handle payments made over the counter bycash, cheque, credit card and debit card and enquiries relating to services provided by the Council. The offices are open 5 days per week (9am to 4.30pm) but the offices in Alfreton, Belper and Heanor close at lunchtime on a Wednesday. The Council issues Council Tax accounts with a total value of £60 million per annum, Business Rate accounts with a value of £30 million per annum and Sundry Debtors with a value of £3 million per annum giving a total of £93 million per annum. Of this total the Town Centre offices collect £4.4 million in cash payments which represents 4.7% of the total collectable. 94% of the cash paid is for Council Tax.
In total £4,282,493 is paid in to these offices by 6,316 residents.
This service is vital to both maximise the council Tax collected and also to allow those who do not have access to internet or bank accounts to make payments.
The Town Centre Offices in Alfreton, Belper and Ripley also handle general
enquiries from the public and scan in and send electronically documents used forHousing Benefit and Council Tax Support applications.
Closing the offices risks a reduction in council tax collected and also withdraws a service that some of our most vulnerable residents rely on.