20,000 signatures reached
To: EE, Vodafone, Three and Virgin Media O2
Promote the use of social tariffs
Advertise and promote social tariffs to encourage more of those who are eligible to benefit from lower prices.
Why is this important?
It’s almost impossible to live without internet access these days. Looking for jobs is just one of the things that you need to be plugged in for. That’s why the Government worked with providers to bring in social tariffs for people on benefits who can’t afford internet bills, because not having data keeps people locked in poverty.
However, big companies like EE, Vodafone, Virgin Media O2 and Three aren’t letting people know they can access these rates. Only 5% of people who are eligible are accessing these lower prices and it’s no surprise when the companies seem to keep the information buried on their websites.
It's about time the UK’s biggest internet providers make sure eligible customers can access lower prices.
