100 signatures reached
To: Simon Usher
Fibre broadband to all Staynor Hall properties
Many residents at Staynor Hall in Selby feel that they have been let down, and in some cases misled, when it comes to the internet connectivity at their property. With an expectation of acceptable broadband connectivity, a large portion of new builds on the estate struggle to meet the requirements of residents. It is understood that Persimmon install Fibrenest on their sites in the UK however Staynor Hall, for whatever reason, is exempt from this installation. This petition is seeking Persimmon's attention on the matter of inadequate internet speeds to properties which don't currently receive a reasonable service compared with better connected properties on the estate, either through means of installing Fibrenest as an alternate service or through liaisons with other contractors and ISPs.
Why is this important?
First of all, some residents are claiming to have been sold properties on the estate with the assurance that Fibrenest or at least fibre connections are available to properties and since new addresses often don't show in broadband speed checkers, this is difficult and often impossible to confirm first-hand until a property has been purchased. There is also an expectation that information given by sales representatives is completely true, which in this case, is not.
Secondly, many individuals on the estate rely on reasonable connectivity to work, whether it's remotely from home to a service at work, through online business or in some cases as online content creators using streaming services. With an average speed of 6mbps, this is barely achievable and in most cases, means that standard resolution images can often take an unacceptable time to download. Living on the estate is affecting businesses and in some cases, a slower connection can create security concerns.
In my case, I purchased my current property in September 2019 with the assurance from the sales adviser at the time that Fibrenest was available. When we had purchased the property and arranging service providers, we soon found out that the only broadband option was Sky averaging around 7mbps. I regularly work from home using a remote connection to my work-place and the connection frequently drops which is a significant difference from my previous home on around 40-50mbps. This is not to mention multi-tasking is near impossible, such as downloading whilst trying to stream, something which we take for granted until our connection can't handle it. It affects me on a daily basis and is often the talk of the estate (or at least those affected). Something needs to be done and the support from the community on this issue will hopefully bring to light its significance.
