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To: Merseyflow

Give people more time to pay the Mersey Gateway Bridge toll

Give people more time to pay the Mersey Gateway Bridge toll

Give people more time to pay their bridge toll over the Mersey Gateway Bridge. Currently you have until Midnight the following day to pay your toll. This should be extended to 7 days. It is penurious and unfair to make people pay a penalty for using a bridge that has been free for so long for not paying within 24 hours.

Why is this important?

Some people don’t have access to a bank account. Some people may rely on paying by Payzone and may have to wait for nearby shops to be open before being able to pay. Some people may have disabilities and find using the automated system a problem. Some people may not have internet access. Some people may be elderly and find it hard to deal with technology, and may struggle to pay so quickly. Many people end up with penalty charge notices simply because they forget to pay their toll, and most of those people have been using the Runcorn Bridge for a long time and are used to it being free. Giving people 7 days to pay their toll will help those who find it hard to pay more time, and stop Merseyflow from being perceived as highway robbers from the millions of pounds they collect in charges.

This one simple action would improve the public perception of this organisation, help thousands of law abiding citizens from making a simple mistake, whilst still routing out those intent on taking advantage of the system.

Please support this petition and force Merseyflow to change their attitude towards the public they serve.

Thank you.

Liverpool

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Reasons for signing

  • I was fined after forgetting to pay. My first time using the bridge (i'm not local) and it was a return trip in one evening. When I found out it would be £44 I couldn't believe it, so extortionate. I forgot to pay one in the South before, it was only £6. Why the massive hike? £44 is nearly a days wages for me!
  • I remember I had not paid 6 hours after deadline but now I have to wait an unknow time for an outrageous fine to turn up.
  • I was fined for forgetting to pay. An email should be sent out as a reminder to pay the toll charge before a PCN is issued

Updates

2019-03-12 10:21:41 +0000

100 signatures reached

2019-03-11 22:16:24 +0000

50 signatures reached

2019-03-11 21:18:09 +0000

25 signatures reached

2019-03-11 20:53:13 +0000

10 signatures reached