To: Facebook

Instagram needs to stop disabling real accounts and get better customer service support

Instagram needs to stop disabling real accounts and get better customer service support

Get better customer support service with real people. To stop disabling real accounts and to reactivate my account.

Why is this important?

Instagram has resorted to algorithms to determine which accounts are disabled/deactivated without actually looking into the issue properly. This has resulted in numerous real accounts including business accounts being closed down by Instagram based on incorrect or false information. The result is loss in business, in investment if you have used their Ad promotions, loss of your pictures/content on Instagram, years of hard work gone in an instant. I have had my account disabled for impersonating someone else which is completely incorrect, in fact I have been the victim of being impersonated and when the fake account was reported, it was still active but mine was disabled instead.

Instagram support offers you no contact number, no email, no live chat, no real person to contact to for support at all. They do not care at all if you lose your account. It is extremely difficult to get any help or support despite filling in the forms to appeal many times.

Facebook as the parent company of Instagram, need to get better customer support service in place. For such a big company and social media site, they should be able to afford a much better customer service support help center. The robots are not doing their job properly. Please fix this.

Please sign this petition to get my account back and for Instagram to get better customer service support.

Thank you

My disabled Instagram account: @s.n_ruin

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