To: UK Government

On-line delivery courier control legislation.

Public inquiry into the the impact of the business models of on-line delivery courier companies on customers and the national prosperity.

Why is this important?

The nation seems plagued by the business model of on-line deivery couriers. They enter into contracts with vendors to deliver goods purchased from them. 

The actuality is the creation of a "Safe spot" . They don't appear to have any obligation to place it in your possession simply in a safe spot convenient to them which can be anywhere on the property. They dont seem to have any obligation to tell you they're coming or when they've been. A photo of a purchase somewhere is sufficient to satisfy the contract apparently. 

There are cases of stacks of purchases dumped in tower block entrance foyers claiming to be safe place which are immediately being stolen. There are cases of parcels being put in dustbins unbeknown to the purchaser with the consequence that the bins were emptied. Parcels being stolen from peoples doorsteps is common, but a safe place according the the business model of the companies.

 Clearly the industry is not effective at self regulation. It needs a public inquiry to identify the legality, extent and the cost to the nation and recommend legislative solutions required to control it.

Category