Run services to Congleton on industrial action days or work with other TOCs to provide additional calls at Congleton on services passing through.
Why is this important?
On strike days Northern provide no trains at Congleton and no replacement bus service, their only advice is to walk over a mile to the town centre to catch a bus service that doesn't run anymore.
Congleton is the busiest station that is not served on strike days and which has no reasonable alternative.
This disrupts a lot of people and has a major negative impact on the town.