25 signatures reached
To: BT OPENREACH
Provide us with the super fast broadband that we are paying for.
Supply a consistent fibre optic broadband for customers in our area.
Our community has 62 residences who are constantly experiencing numerous issues with our lines. These require modernisation and permanent fixes urgently. We live and work here and are paying for super fast broadband, a service that we rarely ever get.
BT Openreach manage the lines and are responsible for providing the service that we are paying for
Engineers have told us that our nearest fibre cabinet / broadband exchange are too far away from where we are for our broadband to operate efficiently and the issues with cables keep recurring.
This needs to be rectified.
Why is this important?
Residents are paying full price for broadband and are consistently delivered below average speeds and line faults.
We are receiving a sub standard service which is not only effecting our home life but many businesses too.
