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To: RAC Limited

RAC - Catalytic converter theft

Following any suspected catalytic converter theft, I would like the RAC (or your breakdown service) to, at a minimum attend the scene, advise on any damage and/or safety issues and tow your car (if applicable) to the nearest garage. This should be standard within the terms of your membership policy.

Why is this important?

What to currently expect from the RAC if your catalytic convertor is potentially stollen.....I received a call from my elderly neighbour last night. She had interrupted a man who appeared to be tampering with her car. She was very shaken as the suspect had come onto her property and she had disturbed him.

We called the police who took some details and advised that it could be that the suspect was looking to or had stolen the car's catalytic convertor. In other circumstances I may have investigated any damage further myself but faced with a petrified Margaret, and myself having no experience of mechanics or car maintenance and the dark of night I instead called the RAC.

Although my neighbour has full RAC cover (Rescue, At Home , Relay, Key Cover...) they would not attend under their membership terms. Instead, they informed me that they would send a patrol at a cost of approximately £130 (payable to the patrol) and if vandalism or theft was confirmed on inspection no further assistance would be given.

There have been so many thefts and attempted attempted thefts of these devices recently. This crime could happen to you and as a member of the RAC 'a complete breakdown service' will not help you even to the nearest garage or check your vehicle for safety.

For all the people out there like my neighbour, please help me. Please sign my petition to lobby the RAC to show a little love and kindness, change their policy and include potential catalytic convertor theft as attendable within their membership terms.

Thank you

Category

Updates

2020-11-24 23:47:21 +0000

50 signatures reached

2020-11-24 14:10:17 +0000

25 signatures reached

2020-11-24 10:23:34 +0000

10 signatures reached