Restart prison social visits and actually get answers when this will happen

Studies show that maintaining family ties Is vital to rehabilitation and reduces re offending!
How is keeping inmates away from families doing this!?
My son is 19 years old and in a hmp&yoi with no signs of video calls happening anytime soon and I’ve not seen him for 14 long weeks.
Being in prison is the punishment they do not deserve a further one
Others are in the same situation and need to see loved 1s it’s affecting inmates mental heath and their family’s.