Capita should have no role in assessing people with disabilities and victims of the conflict in Northern Ireland. Their publicly funded contract should be cancelled.
The public services ombudsman has found CAPITA's work on the Personal Independence Payment in Northern Ireland to amount to 'systemic maladministration'.
Capita continually failed to obtain medical evidence from GPs as required, and used systems which had the potential to inhibit the appropriate use of further evidence in making assessments
Despite this, the Minister for Justice Naomi Long is awarding a contract to Capita to deliver a Medical Assessment Service to victims of the conflict in Northern Ireland.
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