To: All Mobile Phone Companies
Unlock Previously Owned Phones without Charge
Where they have had value from a phone from a previous customer, to freely unlock the phone for someone who subsequently buys that phone.
Why is this important?
This is important, because we can't all afford to buy new phones, and even on contract phones are expensive. "This is the modern way of business", I was quoted by one obstructive Customer Services Advisor.
When companies are making hundred's of millions of pounds every year, why are they charging people when they have ALREADY HAD VALUE out of the phones; especially when they are willing to unlock the phone for free for a previous customer, but how many people know that person to find them and ask them to call the company.
This isn't about the plight of a people, and I'm not asking the companies to go bust handing out free phones, but in the age where having access to reliable communication and technology is key to progressing, making that accessible for everyone is still important.
This isn't just about mobile phone companies, but any big company and organisations in general, taking value twice at the expense of the average person and being rude and obstructive when asked why.
