10 signatures reached
To: First Choice/Thomsons
Greedy Holiday Companies
Allow people whom have been diagnosed with illnesses, suffered from heart attacks/strokes who have had holidays booked before these problems arisen a full refund.
Why is this important?
My father booked a holiday this time last year for May 2016, but sadly 6 weeks ago was diagnosed with cancer in his throat. He contact first choice who transferred him to many different departments before he was given two choices. The choices were to cancel the holiday, losing a large some of money with the cancellation policy to claim the remaining money through insurance or they would hold the money for a year and he could rebook. My argument is that these travel companies do not know people's financial backgrounds, how long they have been saving or if the person will be able to work again and holding onto nearly £2,000 that possibly will be needed in the following year is greedy.
My father has full documentation of treatment and illness so I think companies should allow a full refund! Also, they do apparently have a 'department' for these occasions but are only contactable via email, I emailed them about this 3 weeks ago and have never received anything back!
