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To: Secretary of State for Work and Pensions, Damian Green MP

Make all calls to the Department for Work and Pensions free.

Make all calls to the Department for Work and Pensions free.

Why is this important?

Because charging struggling families up to 55p a minute to claim vital benefit payments by phone is extortionate. Universal Credit, families will be forced to call an 0345 number, incurring charges of up to 55p a minute to claim their benefits.

It’s difficult enough as it is living on disability benefits without being charged 55p/ minute to call the DWP.

More often than not it’s their mistake you’re rectifying when you call, I don’t see why anyone should be charged such an extortionate fee for simply making a phone call.

Categories


Reasons for signing

  • Legal daylight robbery needs to stop 😡
  • Calls to benefits offices should be free not premium rate
  • It's always the worst off that they target whatever it is. They should be ashamed but they won't be. Of course they have never had to struggle.

Updates

2016-08-17 20:47:17 +0100

150,000 signatures reached

2016-07-25 12:04:28 +0100

100,000 signatures reached

2016-07-22 21:23:14 +0100

50,000 signatures reached

2016-07-22 18:48:09 +0100

20,000 signatures reached

2016-03-01 11:46:07 +0000

10,000 signatures reached

2016-02-22 06:41:50 +0000

5,000 signatures reached

2016-02-19 17:49:46 +0000

1,000 signatures reached

2016-02-19 17:04:28 +0000

500 signatures reached

2016-02-19 16:43:29 +0000

100 signatures reached

2016-02-19 15:04:37 +0000

50 signatures reached

2016-02-19 14:21:29 +0000

25 signatures reached

2016-02-19 14:01:47 +0000

10 signatures reached