Tell Côte to stop pocketing service charges & tips given for staff - AND instructing staff to lie
Give service charges to staff and stop telling staff to lie to customers about where the tips really go!
Why is this important?
Cote has been accused by campaigners of “misleading” customers with its “outrageous” policy that the 12.5% charge goes straight to the company instead of being kept by workers at the restaurant where the diner ate.
According to workers, staff are told to tell customers who ask where the service charges goes that it is given out between workers.