Thomas Cook should immediately pay substantial compensation to the parents and issue a full and unequivocal apology and admission of guilt.
Why is this important?
Thomas Cook are morally responsible for the deaths of two children, Bobby and Christi, who died of carbon monoxide poisoning in a hotel room for which Thomas Cook were responsible. The inquest found this week that their deaths were unlawful although criminal prosecutions in this country are unlikely. The senior managers from Thomas Cook refused to answer questions in court, their legal right but to their absolute moral shame.
Thomas Cook received £3.5m compensation following the deaths yet the parents of the two children have received only a fraction of this amount.
This case is morally offensive, disdains the principles of natural justice and shows the contempt with which large corporations hold ordinary people.