2018-01-27 14:03:23 +0000
Thank you everyone for all your support. I launched an official complaint with the NHS using the contact details & procedure supplied by PALS & got no response of any kind. As a result this petition with all your signatures has now been sent to the NHS and yesterday I received the following reply. Why they need 2 months to respond I am unsure but I will continue to keep you all fully updated...
"I will be leading on the investigation of your complaint, and aim to respond in full no later than the end of March 2018.
Unfortunately, the workload in the complaints team means that an earlier deadline is unlikely to be met".