100 signatures reached
To: RH Edward Davey
To get all energy companies to repay the money overpaid by prepayment energy customers
To get all providers of energy who have been providing pay as you go or prepayment energy at a higher cost to customers to refund the money paid for the last 7 years.
Why is this important?
Around 5.9 million people in the UK have a prepayment energy meter.
According to citizens advice these customers have overpaid for their electricity and gas by £226 a year!
http://www.bbc.co.uk/news/business-33369672
Many of the people who prepay their energy are families struggling to make ends meet, or elderly people - while people have had to choose between light or heat companies have racked in massive profits that have not fed back to lower the prices - in fact EDF declared an "operating loss" on their prepayment statement this year!
http://www.mirror.co.uk/money/energy-giant-raked-massive-profit-3143336
Customers who have overpaid their energy through prepaid meters have been doing so for a number of years and is an industry wide practise.
Customers who prefer to prepay for their gas and electric should not be penalised for doing so.
It is not enough to tell customers to switch companies, customers who have been with a provider a period of time and who been overcharged as a matter of routine should receive a refund on any over payment, and tell customers before they sign up if they are being overcharged.
