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To: SBHA scottish borders housing association

Old brick heaters

Old brick heaters

i want them to replace all brick storage heaters due to not been energy efficient and been locked on to Scottish power tariffs which not only is this highly immoral in this current day and age its also costing us a fortune in electric due to not been able to change suppliers

Why is this important?

it is important to reduce energy consumption to save the environment as well as reducing costs of overall electric use so the poorest people can survive and live happy lives

Church Street, Galashiels TD1 3JJ

Maps © Stamen; Data © OSM and contributors, ODbL

Reasons for signing

  • i signed this because im sick to death of paying for no heat from these heaters and at such a high cost when there are more energy efficient options available and while your using them you are locked to one energy company scottish power
  • I signed this as I have the these heaters in my property and they are absolute rubbish they cost a fortune to get them heated and once fully heated they certainly don't keep the house warm personally I've had to go and buy extra heaters for the house too make it warm enough to live in and winters are horrendous the house is always colder than outside
  • It's out of date and very expensive


2018-05-01 17:00:35 +0100

ombudsman offering me an extra £50 on top of £140 because Scottish power have applied for more time without even notifying me or anyone else, yet they were quick enough to apply to DWP for an extension also they still have not updated the website info to let anyone know nor do they care

2018-05-01 16:47:30 +0100

SBHA once again stating there is some sort of monopoly game going on when really these heaters are so old that there is only one electric supplier in the borders that supply's these heater there is no monopoly other than sbha's doing. electric company's aint thick they wont supply these heaters for a reason

2018-04-17 11:10:21 +0100

50 signatures reached

2018-04-13 16:02:20 +0100

response from SBHA head to MP

also i will include my reply here for your consideration

i also refer to the Utilities act 2000 section 13 in which i have the right to fair competition, which at the moment i do not...

it is not unreasonable to require new heaters in the mean time until a proper date is decided so i can thus switch suppliers and decide for myself. If they think this unreasonable then im more than happy to fight my cause in court or even go to the papers

2018-04-13 10:47:06 +0100

here is a letter i received this morning also i refused entry for the electrician to come in inspect them and will now be refusing entry for all works to be carried out until the heaters are replaced not to mention he should of been told about the issues that have arise'd

2018-04-12 15:53:57 +0100

The email which was sent to from the MP too sbha (MP to SBHA)

Dear Ms Mulloy

Mr .... contacted Christine Grahame’s office to bring to our attention the problem he is experiencing while trying to change to a cheaper electricity supplier, as you can see from his email below he is unable to move supplier which would save him money, because his property has an old meter which his old expensive storage heaters run from.

Can you comment whether SBHA will be upgrading the heaters along with single rate meters in their properties to allow residents to change to cheaper energy suppliers.

I look forward to your reply.

Thank you

Kind regards


2018-04-12 15:49:15 +0100

A forward email ive received from the MP about contacting SBHA (SBHA's Reply)

Good afternoon Karen

Thank you for you e-mail regarding the above which has been logged and passed to Caroline Purcell, Head of Asset Planning and Development. The concerns raised have already been brought to Caroline's attention and she will update you accordingly.


Doris Byrne

Senior Customer Adviser

2018-04-11 18:44:28 +0100

25 signatures reached

2018-04-11 16:17:33 +0100

10 signatures reached