Old brick heaters

ombudsman offering me an extra £50 on top of £140 because Scottish power have applied for more time without even notifying me or anyone else, yet they were quick enough to apply to DWP for an extension also they still have not updated the website info to let anyone know nor do they care https://imgur.com/a/dVfkUR4

SBHA once again stating there is some sort of monopoly game going on when really these heaters are so old that there is only one electric supplier in the borders that supply's these heater there is no monopoly other than sbha's doing. electric company's aint thick they wont supply these heaters for a reason

https://imgur.com/BZmCFZ2

response from SBHA head to MP

https://imgur.com/poylq9w

also i will include my reply here for your consideration

i also refer to the Utilities act 2000 section 13 in which i have the right to fair competition, which at the moment i do not... https://www.legislation.gov.uk/ukpga/2000/27/section/13

it is not unreasonable to require new heaters in the mean time until a proper date is decided so i can thus switch suppliers and decide for myself. If they think this unreasonable then im more than happy to fight my cause in court or even go to the papers

https://imgur.com/a/JfIIC

here is a letter i received this morning also i refused entry for the electrician to come in inspect them and will now be refusing entry for all works to be carried out until the heaters are replaced not to mention he should of been told about the issues that have arise'd

The email which was sent to from the MP too sbha (MP to SBHA)

Dear Ms Mulloy

Mr .... contacted Christine Grahame’s office to bring to our attention the problem he is experiencing while trying to change to a cheaper electricity supplier, as you can see from his email below he is unable to move supplier which would save him money, because his property has an old meter which his old expensive storage heaters run from.

Can you comment whether SBHA will be upgrading the heaters along with single rate meters in their properties to allow residents to change to cheaper energy suppliers.

I look forward to your reply.

Thank you

Kind regards

Karen

A forward email ive received from the MP about contacting SBHA (SBHA's Reply)

Good afternoon Karen

Thank you for you e-mail regarding the above which has been logged and passed to Caroline Purcell, Head of Asset Planning and Development. The concerns raised have already been brought to Caroline's attention and she will update you accordingly.

Thanks

Doris Byrne

Senior Customer Adviser